Privacy Policy
Last Updated: August 21, 2026
One Third Holdings LLC (“One Third,” “we,” “us,” or “our”) respects your privacy.
This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you visit onethirddream.com, purchase our products, contact us, subscribe to marketing communications, or otherwise interact with One Third.
Personal Information We Collect
Depending on how you interact with us, we may collect information such as your name, billing address, shipping address, email address, telephone number, order history, products purchased, customer service communications, marketing preferences, device and browser information, IP address, and information about how you interact with our Site.
Payment information may be collected and processed by Shopify and/or third-party payment processors. One Third may receive limited information relating to the transaction but generally does not directly receive or store complete payment card details processed by those providers.
How We Collect Information
We may collect personal information directly from you when you place an order, create or use an account if available, contact customer service, join our mailing list, enroll in SMS marketing, participate in a promotion, or otherwise provide information to us.
Certain information may also be collected automatically through cookies and similar technologies when you interact with our Site.
We may also receive information from service providers that assist us with operating our business.
How We Use Personal Information
We may use personal information to process and fulfill orders; process payments and refunds; provide shipping and delivery information; respond to customer service requests; prevent fraud and protect our Site; maintain business records; improve our products and customer experience; communicate important information about purchases; and send marketing communications where permitted.
Shopify
Our ecommerce store is powered by Shopify.
Shopify may process personal information in connection with hosting our Site, processing transactions, providing ecommerce functionality, preventing fraud, and supporting other features used by our store.
Shopify’s handling of personal information is also governed by its applicable privacy notices and terms.
Klaviyo, Email Marketing, and SMS Marketing
We use Klaviyo and may use other communications service providers to manage email and/or SMS marketing communications.
If you voluntarily subscribe, we may use information such as your name, email address, telephone number, purchase activity, and engagement with our communications to send and personalize marketing messages.
You may unsubscribe from marketing emails using the unsubscribe link contained in those emails.
You may opt out of SMS marketing by following the instructions contained in the relevant text message, such as replying STOP, where available.
Consent to receive marketing email or SMS communications is not a condition of purchasing One Third products.
Cookies and Similar Technologies
Our Site uses or may use cookies, pixels, local storage, and similar technologies to operate the Site, remember preferences, understand Site performance, prevent fraud, and support marketing activities.
Some technologies are necessary for the Site to function.
Other technologies may be controlled through privacy or cookie settings made available on the Site where applicable.
How We Disclose Personal Information
We may disclose personal information to vendors and service providers that perform services on our behalf, including Shopify, payment processors, shipping and fulfillment providers, customer service systems, Klaviyo and communications providers, IT and hosting providers, professional advisers, and other companies supporting our business.
We may also disclose information where required by law; to protect the rights, safety, or property of One Third, our customers, or others; in connection with suspected fraud or unlawful activity; or in connection with a merger, acquisition, financing, restructuring, or sale of all or part of our business.
Sale, Sharing, and Targeted Advertising
One Third does not sell personal information in exchange for money.
Certain privacy laws use broader definitions of “sale,” “sharing,” or “targeted advertising” that may apply to some advertising or online-tracking activities.
If One Third engages in activities that qualify as a sale, sharing, or targeted advertising under applicable law, eligible individuals may exercise applicable opt-out rights through privacy controls provided on the Site or by contacting us.
Attorney should review this section against the exact Shopify Customer Privacy, Shopify Network Intelligence, advertising-pixel, and cookie settings being used at launch.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing services, maintaining business and tax records, resolving disputes, preventing fraud, and complying with legal obligations.
Retention periods may vary depending on the type of information and the reason it was collected.
Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Your Privacy Rights
Depending on where you reside and applicable law, you may have certain rights relating to your personal information, which may include rights to request access, correction, deletion, or a copy of certain personal information, or to opt out of certain uses of personal information.
We may need to verify your identity before processing certain requests.
You may submit privacy-related requests to support@onethirddream.com.
We will not unlawfully discriminate against you for exercising privacy rights available to you under applicable law.
Children
Our Site and products are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through our Site.
If you believe a child has provided personal information to us inappropriately, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Changes will be posted on this page and reflected by the “Last Updated” date.
Contact Us
For questions about this Privacy Policy or our privacy practices, contact:
One Third Holdings LLC
35 East Drive
Manhasset, New York
United States
Email: support@onethirddream.com